FAQ
PLEASE NOTE: We've compiled the most frequently asked questions and answered them in great detail below. Please, please, pretty please read them before you submit a request.
What is the THE MOST frequently asked question? Glad you asked, here goes:
How do I start an exchange or return? Click Here
If you email us about exchanges or returns, we will send you the exact link above. Save us all a little time.
How do I start a return or exchange?
Read our return policy here.
Start an exchange or return here.
*Returns and Exchanges are self-serve, please see our Return Policy.
*Please note we do not accept returns outside of the return window.
Is there a rush shipping option?
FedEx 2Day shipping delivers within two business days throughout the United States. FedEx 2Day orders placed Monday-Friday ship the following business day. The day the order was placed does not count as a business day.
‼️Once FedEx has your package, we have no control and you MUST contact FedEx.
FedEx 2Day shipping does not include weekends or holidays.
FedEx 2Day shipping does not count the day the package is received as one of the two business days. FedEx 2Day guarantees delivery within two business days, starting from the next business day after they have possession of the package.
We don't make the rules, please don't come at us.
Standard Shipping
Standard/Ground Shipping Processing Times
ThighPro orders ship from Southern California. Orders typically ship within 1-2 business days if your item is not on PreOrder.
PreOrdered Items
Orders that include PREORDERED items will ship in one shipment when the preordered item comes in.
What happens if I enter the wrong address?
If the incorrect address was entered at checkout, we're unable to resend or refund the order. Redelivery costs will be the customer's responsibility.
Domestic and International Shipping Options
Shipping charges for your order will be calculated and displayed at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. ThighPro is not responsible for these charges if they are applied and are your responsibility as the customer.
Track My Order
Click Here to Track Your Order
‼️Once the carrier has your package, we have no control and you MUST contact the carrier directly. We see exactly what you see in the tracking link.
Size Guide
Our shorts run pretty true to size based on customer reviews. We highly suggest checking our size guides and order according to your measurements.
Please see our size guides:
Men & Boys | Women & Girls
HOW TO MEASURE
Waist: Measure the narrowest part of your torso.
Hips: Measure the widest part of your hips.
Is there a Cup Pocket?
ThighPro Men/Boys Shorts - YES
ThighPro Women/Girls Shorts - NO
FLO-X Sliders - YES
ThighPro Tights - NO
Youth shorts fit a standard youth cup.
Men's shorts fit a standard adult cup.
Based on customer reviews, we find the Diamond MMA Cups work well with our shorts and come in youth and adult sizes. We recommend inserting the cup into the shorts before the shorts are put on. This will ensure that the cup is seated all the way.
Are there pads on the outer thighs?
There is NO padding on the outer thigh. The padding is on the inner and front of the thigh.
Please note that our fabric is more than twice as thick as typical sliding short. Many catchers have replaced a traditional slider with ThighPro catching shorts.
Please see product photos which show exactly where the pads are placed:
ThighPro Men Shorts
ThighPro Women Shorts
ThighPro Boys Shorts
ThighPro Girls Shorts
How do I care for my ThighPro?
ThighPro is a performance garment. The better you care for your ThighPro, the longer they will last.
ThighPro Shorts
Wash in Cold Water.
We do not suggest washing on a loop.
Lay flat or hang to dry.
Do NOT machine dry.
ThighPro Tights
Wash in Cold Water.
We suggest using a mesh laundry bag.
We do not suggest washing on a loop.
Lay flat or hang to dry.
Do NOT machine dry.
Non Padded Shorts, Tights & Shirts
Wash in Cold Water.
Lay flat or hang to dry.
Do NOT machine dry.
CONATCT
We reply to emails Monday-Friday 9am-5pm PST.
PLEASE NOTE: We've compiled the most frequently asked questions and answered them in great detail above. Please, please, pretty please read them before you submit a request.
Our MOST frequently asked question:
How do I start an exchange or return? Click HERE.
If you email us about exchanges or returns, we will send you the exact link above. Save us all a little time.